That is Jeff's favorite saying but the other day I was saying it.
Before we left on cruise we did some shopping and I used a store credit card, so the bill was due on the 17th, so I went in on the computer on the morning of the 16th to make my payment and it would not let me pick the 16th or even the 17th it would only let me pick the 18th, but if I wanted to post it then it would cost me ten bucks! I was like no way, I am paying it before it's due, what the heck?
So then I called them and I must have been on the phone 10 minutes, pressing all these dang numbers to try to get a real person instead of an automatic computer recording thing, finally I was like I don't even want to shop there anymore they had me so ticked off. (Don't get me started on the press 1 for english) So I finally pressed the cancel my account number, and that got me a real person pretty darn quick and I told him what I was trying to do about making my payment, blah!blah! aint paying ten bucks blah!blah! Then he said "you have to set up your payment two days in advance but we give you a grace period so it won't show as late" and I am thinking that is ridiculous, cause I am not paying it late. I explained that I didn't appreciate having to press all these buttons and never getting a live person till I said I wanted to cancel my account, and he said "well you have to be careful about doing that because it could cancel your card" and I said "at this point I don't care". So I don't know if the account is cancelled or not. I paid it all off so it doesn't matter.
Here's another quick and cute card from my 10/10/20 Masculine card class this weekend. I saw a card by Beth De Spiegelaere and I tweaked it a little bit. Thanks for the inspiration Beth!
Stamp Set: Have a Seat, Three Little Words, Woodgrain
Paper: Crumb Cake, Soft Suede, Very Vanilla
Ink: Soft Suede
Well this was a quick post, a rant and a card…ha!
Have an awesome Saturday and thanks for stopping in!
Patti Corriere says
I can't agree with you more regarding this automated "help" when you call a business. They don't even give you options to talk to a human; you have to go through the whole process and then might not even get one. I'm close to cancelling my land line phone because of this very reason.
Kadie in Arizona says
Seriously Di…….You don't even want to get me started on my auto pay story…..I'm seriously with you on being frustrated.
Seems like once you enter the auto phone bill paying system….YOUR IN! The funny part of your story is that you wanted to pay your bill before the due date and then it wouldn't accept your payment without charing you a LATE FEE….now that one is FUNNY!
Glad you were at least able to get the bill paid – but lordy only knows if your account is cancelled or active – OH WELL!
Don't you just love technology! Making life better?
I just had to comment since you are just a riot. I've viewed your site for sometime and thoroughly enjoy it. We live on acreage and at times I can relate to your love of animals and rural living.
Thanks for sharing.
Love the card and I totally agree with you about trying to talk to someone. Problem is, when you finally reach someone their attitude is "hey, we're doing you a favor by letting you shop with us". The people who finally answer the calls need more customer relations training." That's just my 2 cents worth!!!
I have a horror auto pay story too, except it cost me $25 to pay late…which I actually paid on the day it was due, but it was a Saturday, so they said it was late!! UGH!!! My balance was $1000, (I acutally bought a kitchen appliance) and the next month, when my bill came and I was so mad, I paid the whole thing off and will never shop there again!!! The store was giving us a year to pay off the account with no interest, but when that happened, I saw the "real" way they were doing business!!!
Your post really hit a hot topic, didn't it??
Anyway, love your card as usual. Getting ready for my own stamp-a-stack, so I will talk to you later.
Gail Cook says
Love the "chair" stamps and the way you used them!
Shelly Whelen says
I Love the card and ALL your masculine cards. AND, I love your story. My husband grabs the phone from me when he starts seeing me push any button and yelling at the automated voices. I'm usually yelling, "ENGLISH, ENGLISH, I WANT a REAL PERSON who speaks ENGLISH. No, I'm not going to hold anymore. I don't give a rip if it's the wrong button… I want a real person!!!" I like the tip about pushing the cancel button. Woo hoo! I'll be using that next time.
Thanks for the ideas and the chuckle.
Jacqui Lines says
They say if you don't press anything at all – it will think you are calling from a rotary phone and it will give you a person automatically – just make sure you don't press any buttons for english and stuff like that just don't press nothing. I know I have done it before and it worked…it was a while ago though.